Employment opportunities

We are a public non-profit community based agency that provides mental health, intellectual disability and substance abuse treatment and prevention services. We offer a full benefit package with enrollment in Virginia Retirement System (fully paid by employer) for full time positions and partial benefits for part time positions.

To evaluate our generous benefit package, please click on the benefits link below. To download an employment application please click on the Employment application link below.

If interested in internship or providing volunteer services, please download and complete an agency application and submit to Human Resources. The application will be routed to all of our sites to see if there is an opportunity or need.

Benefits Package

Employment Application

To obtain more information, please contact our Human Resources Department
by calling (540) 636-4250 ext. 2229 or by email at hr@nwcsb.com

HR Fax Line: 540-551-9729

Current Openings

Community Services Executive Director

Northwestern Community Services (NWCS), which provides community-based services for individuals with mental health or substance use disorders or intellectual disability, is seeking a dynamic, highly-qualified professional to serve as its Executive Director.  NWCS, located 90 minutes west of Washington, D.C. in the historic Shenandoah Valley of Virginia serves Clarke, Frederick, Page, Shenandoah, and Warren Counties, and the City of Winchester, has an operating budget of $13 million, and employs 200 staff. The Executive Director is directly accountable and responsible to the NWCS's board of directors and provides overall leadership and professional direction of its direct and contractual mental health, developmental, and substance abuse services and its administrative operations.

QUALIFICATIONS: Applicants must have demonstrated knowledge and experience in the following areas.

  • An undergraduate degree from an accredited college or university in social work, psychology, rehabilitation counseling, or another human services-related field or in business, public, or hospital or healthcare administration or another management-related field is required and comparable related experience may substitute for education, but a graduate degree in one of these fields is preferred.

  • Demonstrated considerable knowledge of the principles and practices of human services administration, business administration, or government program administration is required.

  • Some knowledge of mental health, developmental, and substance abuse services is required; and considerable knowledge of these services and ability to provide clinical and programmatic oversight is preferred. 

  • Some knowledge of planning, evaluation, and quality improvement methodologies and human rights requirements and issues is required, and considerable knowledge in these areas is preferred.

  • Some knowledge of and experience in applying the concepts of recovery, self-determination, or person-centered planning and providing services to individuals with co-occurring disorders is preferred.

  • Considerable experience in leading public or private organizations with functions and responsibilities similar or comparable to NWCS including some experience in reporting to a governing board is required. Extensive experience in leading public or private organizations with functions and responsibilities similar to NWCS with comparable budgets and in reporting directly to a board of directors with policy, fiduciary and operational responsibilities is preferred.

  • Some experience in providing mental health, developmental, or substance abuse services is required with administrative and supervisory experience preferred.

  • Demonstrated experience in and considerable knowledge of human resources management and financial management, including budgeting, resource allocation, contract negotiation and administration, budget monitoring and auditing is required.

  • Some experience in working with a broad range of constituents including individuals, family members, and advocacy groups in the mental health, developmental, or substance abuse fields or a similar human services field and ability to communicate persuasively and concisely, orally and in writing, with a broad range of individuals, groups, and organizations are required. 

  • Ability to interpret, communicate and administer current federal and state laws, regulations, and policies that apply to mental health, developmental, and substance abuse services is required.

  • Ability to develop and maintain collaborative and supportive relationships with a broad range of constituents, including individuals receiving services, family members, federal, state and local officials and advocacy groups is required.

  • Ability to respond to changing circumstances, manage organizational and financial risk, and adapt during periods of transition and uncertainty.

TO APPLY:  Please visit our website at www.nwcsb.com for additional background information on services provided by NWCS.  The application and a complete job description are also available at this website.  Applicants are asked to submit a completed NWCS employment application, detailed resume, salary history, and a cover letter outlining their interest in and qualifications for this position to Ms. Carolyn Moye, HR Manager or to hr@nwcsb.com.  The salary for this position is commensurate with qualifications and experience and NWCS provides an attractive benefits package.  NWCS is an equal opportunity employer committed to workforce diversity.

DEADLINE TO APPLY: February 6, 2015.

(Click here for full position description)

Adult Intellectual Disability Case Manager

This position is responsible for assessing MR/ID consumers' comprehensive needs for services, develops individualized written case management service plans, and provides supportive intervention and follow-up with consumers, families, and community agencies. Must posses a combination of relevant experience, education, and training to indicate knowledge, skills and abilities to perform essential job duties. Experience with intellectual disabilities, case management, and MR Community Waiver programs preferred. Working knowledge of Microsoft Windows and Microsoft Outlook a plus. Bachelor's degree in related human services field required.

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Adult Mental Health Case Manager

Full time position based in our Winchester Adult Regional Center. Position is responsible for managing an assigned caseload of clients having a major mental disorder as diagnosed using the Diagnostic and Statistical Manual of Mental Disorders. These disorders are considered severe, recurrent and long-term such as schizophrenia, major affective disorders, paranoia, organic or other psychotic disorders, personality disorders, or disorders that may lead to chronic disability. This position is responsible in assisting these individuals, who reside in a community setting, in gaining access to needed medical, social, educational, and other services. Must possess a combination of mental health work experience or relevant education, and training, which indicates the possession of knowledge, skills, and abilities necessary to perform essential job duties. Bachelor degree in relevant human services field plus at least one-year experience working with adults to meet Qualified Mental Health Professional (QMHP) according to DMAS requirements also required.

(Click here for full position description)

Case Managers

Mental Health and Intellectually Disability case management positions for Adult and Children services. Provides case management for an assigned caseload of individuals having serious and persistent mental illness or with a diagnosis of intellectual disability. Develops, implements and reviews service plans, working with community resources to meet client needs; and maintains client records. Requires Bachelor's degree in a related human services field and status of Medicaid Qualified Mental Health or Intellectual Disability Case Manager.

(Click here for full position description)

Child/Adolescent Mental Health Case Manager

Full time position based in Woodstock. VA and working closely with Shenandoah Pediatrics. Provides case management to children and youth having serious and persistent mental illness. Requires Bachelor's degree in related human services field and status of Medicaid Qualified Mental Health Case Manager.

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Children's ID (Intellectual Disability) Case Manager

Full time position based in our Warren County Children's Regional Center. Serves to assist in the provision of services to persons with a diagnosis of intellectual disability in the service area. Primary duties include client assessment, service plan development, residential placement and follow-up, information and referral, case recording, and liaison with other agencies and facilities which serve persons with a diagnosis of intellectual disability. This position will primarily support children ages three through seven and their families. However, the case manager may also work with children ages 7 -18. Bachelor's degree in related human services field required.

(Click here for full position description)

Children's Services Assessment Therapist

PRN positions based in Front Royal responsible for completing diagnostic/screening assessments for entry into Community Mental Health and Rehabilitative Services for children, adolescents and adults as defined by the Department of Medical Assistance Services (DMAS) and/or the Department of Behavioral Health and Developmental Services (DBHDS) in the Northwestern Community Services Board catchment area. Requires Master's degree in relevant field with job related clinical experience in working with children or adolescents. Virginia licensure preferred. (LPC or LCSW).

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Community Psychiatric Nurse

PRN opportunities for RN or LPN within NWCSB catchment area. Position responsible for meeting the nursing service needs of agency consumers by providing competent standards of care in direct and indirect care roles. Provides nursing assessments through effective interviewing, behavioral observations and mental health assessments in order to reach sound conclusions and plan appropriate interventions with the consumer; combines biopsychosocial knowledge and psychopharmacological competency to identify actual and potential health problems; prioritizes needs and treatment approaches to ensure appropriate delivery of care; coordinates care with physicians, nurse practitioners, and other agency and external service providers as required.

(Click here for full position description)

Crisis Services Therapist

Hourly as needed and full time position with 24-hour, mandated program based in Front Royal, VA and serving the counties of Frederick, Clarke, Warren, Page, Shenandoah, and the City of Winchester. Requires a Master's degree in a relevant human services field, with eligibility for LCSW or LPC in Virginia. Will receive on the job, specialized training to qualify as Certified Prescreener. Position requires strong clinical and problem solving skills, and the ability to work independently. Shift to be determined, but could include evenings, nights or weekends. Valid driver's license and good driving record required.

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Deaf Interpreter(s)

Contractual deaf interpreter(s) needed to provide interpreting services for mental health, mental retardation and substance abuse clients of all ages served in the following areas: City of Winchester and counties of Warren, Frederick, Clarke, Shenandoah and Page. Services are on an as needed basis.


Please contact Barbie Kibler for more information on this position only at 540-636-4250 x2246

(Click here for full position description)

Infant, Youth & Family Services Liaison

Full time position responsible for managing an assigned caseload of infants and their siblings for infants who have been born substance exposed or mothers who are using substances during her pregnancy. Responsible for assessing client and family strengths, developing, implementing and reviewing service plans, and working with other community resources in meeting/achieving client service needs. An advanced educational degree in a related human services field with experience working with substance abuse/addiction and infants, youth and their families, or a combination of education, experience, and training which indicate the essential knowledge, skills and abilities. Incumbent must be able to provide own transportation as necessary to perform job duties. Licensed Mental Health Professional - eligible ( LMHP-E) preferred.

(Click here for full position description)

Intellectual Disabilities Residential Counselor

This position is responsible for providing support, assessment, and training in independent living skills for individuals receiving services deemed eligible for Intellectual Disabilities Supported Living Services. Position involves working 5 to 25 hours per week with preference given to candidates with experience writing service plans and documentation.

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Intellectual Disabilities Respite Care Provider

This position is responsible to provide respite and relief to primary caregivers for individuals with intellectual disabilities, by caring for basic supervision needs of the individual in the individual's home or community. Services are by previous arrangement with the family or their representative and may include social and recreational activities, all with prior approval of the individual, family or family representative. Position involves working 5 to 25 hours per week with preference given to candidates with experience writing service plans and documentation.

(Click here for full position description)

Mental Health Case Management Coordinator

Position based in Shenandoah County and requires travel to Frederick and Page County offices with mileage reimbursement. This position is responsible for the day-to-day operation and oversight of all Case Management Services for Adults delivered from the outpatient clinic locations. This position provides in conjunction with other supervisory staff for the administrative and clinical supervision Adult Mental Health Case Managers, represents the agency within the communities served, and maintains a small direct service caseload at the discretion of the incumbent. Requires Master's degree in human services field. Incumbent must be either an LCSW or LPC, or be eligible for LCSW or LPC, in Virginia.

(Click here for full position description)

PRN Van Driver

On call, substitute position for a psychosocial rehabilitation program serving clients with long- term mental illness. Responsible for driving an agency van to provide transportation for members to and from the program based in New Market, Va. May also be required to drive to other program sponsored outings.

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Reimbursement Technician

Hourly position based in Front Royal. The incumbent of this position works within agency sites to provide third party billing activities and other reimbursement functions. Provides reimbursement-related assistance to the Reimbursement Specialist and site Office Managers as required. Experience and training in third party billing and reimbursement activities; or, a combination of education and experience indicating possession of essential knowledge, skills, and abilities. Incumbent must provide own transportation to various clinical sites as required.

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Residential Counselor

Full time position responsible for providing support, monitoring, and direct observation and oversight to residents with serious mental illness residing at the 200 N. Royal Avenue Facility. Requires incumbent to have a combination of education, experience, and training indicating the possession of essential knowledge, skills, and abilities. Individual must be willing to transport consumers in an agency vehicle to various activities. Position requires possession of a valid Driver's License and a good driving record.

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Suicide Prevention Regional Coordinator

Full time position based in Shenandoah County. This position serves to implement HPR I Regional Suicide Prevention Plan. The incumbent is responsible for monitoring on going coordination of efforts in HPR I, in conjunction with collaborating with the Prevention Council and HPR I Executive Director's Forum. This incumbent also acts as a liaison to DBHDS regarding any trainings, information or resources related to Suicide Prevention. Requires Bachelor's degree in a human services field, with formal training and/or experience that demonstrates the knowledge and abilities required. Certified Prevention Professional preferred. Incumbent must have valid driver's license.

(Click here for full position description)