Employment opportunities

We are a public non-profit community based agency that provides mental health, intellectual disability and substance abuse treatment and prevention services. We offer a full benefit package with enrollment in Virginia Retirement System (fully paid by employer) for full time positions and partial benefits for part time positions. Salaries are based on experience and qualifications.   Good driving record required. Criminal background checks will be conducted for individuals selected.  Positions will remain open until filled.  NWCSB is an equal opportunity employer and service provider.

To evaluate our generous benefit package, please click on the benefits link below. To download an employment application please click on the Employment application link below.

If interested in internship or providing volunteer services, please download and complete an agency application and submit to Human Resources. The application will be routed to all of our sites to see if there is an opportunity or need.

Benefits Package

Employment Application

To obtain more information, please contact our Human Resources Department
by calling (540) 636-4250 ext. 2229 or by email at hr@nwcsb.com

HR Fax Line: 540-551-9729

Current Openings

Adult Mental Health Case Manager For GAP

Full time position split between our Woodstock and Winchester offices. This position is responsible for managing an assigned caseload of clients having a major mental disorder as diagnosed using the Diagnostic and Statistical Manual of Mental Disorders. These disorders are considered severe, recurrent and long-term such as schizophrenia, major affective disorders, paranoia, organic or other psychotic disorders, personality disorders, or disorders that may lead to chronic disability. This position is responsible in assisting these individuals, who reside in a community setting, in gaining access to needed medical, social, educational, and other services. Must possess a combination of mental health work experience or relevant education, and training, which indicates the possession of knowledge, skills, and abilities necessary to perform essential job duties. Bachelor degree earned from an accredited college or university in relevant human services field plus at least one-year experience working with adults to meet Qualified Mental Health Professional (QMHP) according to DMAS requirements also required.

(Click here for full position description)

Call Center Therapist

Full time position requires the incumbent provide initial screening and triage evaluation services for calls received at the NWCS Call Center, and then working with the Call Center Appointment Scheduler in coordinating appointments for accepted clients. These services must be provided under the general supervision of the Crisis Response Team Coordinator, and be conducted in accordance with current agency policies and procedures relating to crisis and prescreening services. Requires Bachelor's degree earned from an accredited college or university in a relevant field with professional, clinical experience in the provision of crisis intervention or a combination of Bachelor's Degree in unrelated, training, and experience indicating the possession of essential knowledge, skills, and abilities; and, must be able to provide own transportation as necessary.

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Case Managers

Mental Health and Intellectually Disability case management positions for Adult and Children services. Provides case management for an assigned caseload of individuals having serious and persistent mental illness or with a diagnosis of intellectual disability. Develops, implements and reviews service plans, working with community resources to meet client needs; and maintains client records. Requires Bachelor's degree in a related human services field and status of Medicaid Qualified Mental Health or Intellectual Disability Case Manager.

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Child/Adolescent Mental Health Case Managers

Two full time positions based in Woodstock, one position will work closely with Shenandoah Pediatrics. Positions provide case management to children and youth having serious and persistent mental illness. Requires a bachelor's degree earned from an accredited college or university in a related human services field required with experience working with youth and their families and status of QMHP.

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Children's Intellectual Disability Case Manager

Full time position based in Front Royal, VA. Provides case management for an assigned caseload of intellectually disabled individuals. Develops, implements and reviews service plans, working with community resources to meet client needs; and maintains client records. Requires Bachelor degree in relevant human services field and status of QMHP.

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Crisis Services Clinical Supervisor

Full time position based in Front Royal. The incumbent of this position is responsible for the coordination, implementation and maintenance of crisis services within all jurisdictions served by the agency. The incumbent in this position supervises Crisis Services full-time and hourly staff. The incumbent maintains effective relationships with courts, law enforcement, medical, and other human service agencies, as well as coordinates training and consultation with crisis staff. Requires Master's degree in human services field, current advanced clinical licensure (LCSW or LPC), and two years of post- licensure experience working in emergency services or with persons with serious mental illness. Requires progressively responsible clinical, supervisory, and managerial experience in the provision of crisis and prescreening services in various treatment modalities and environments.

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Crisis Services Therapist

Crisis Services Therapist-full time (salary $49,490) - Full time clinicians providing services to individuals experiencing behavioral health-related crises. Duties include prescreenings for involuntary commitments and crisis intervention. Positions are based in Front Royal, VA and serve the counties of Frederick, Clarke, Warren, Page, Shenandoah, and the City of Winchester. After-hours staff may work from home if able to respond to our local hospitals within one hour of being contacted via phone. Supervision for professional licensure with Virginia Board of Counseling (LPC) or Social Work (LCSW) provided as part of benefit package. Requires a Master's degree in a relevant human services field, with eligibility for LCSW or LPC in Virginia. Will receive on the job, specialized training to qualify as Certified Prescreener. Position requires strong clinical and problem solving skills, and the ability to work independently.

Crisis Services Therapist-hourly ($28.00 per hour) - Hourly-reimbursed clinicians providing services to individuals experiencing behavioral health-related crises. Duties include prescreenings for involuntary commitments and crisis intervention. Positions are based in Front Royal, VA and serve the counties of Frederick, Clarke, Warren, Page, Shenandoah, and the City of Winchester. After-hours staff may work from home if able to respond to our local hospitals within one hour of being contacted via phone. Will receive on the job, specialized training, offered at convenient hours. Requires a Master's degree in a relevant human services field, with eligibility for LCSW or LPC in Virginia. Position requires strong clinical and problem solving skills, and the ability to work independently. Shifts may include weekday, weekend, and overnight options

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Deaf Interpreter(s)

Contractual deaf interpreter(s) needed to provide interpreting services for mental health, mental retardation and substance abuse clients of all ages served in the following areas: City of Winchester and counties of Warren, Frederick, Clarke, Shenandoah and Page. Services are on an as needed basis.


Please contact Barbie Kibler for more information on this position only at 540-636-4250 x2246

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Early Intervention Specialist

Hourly, as needed position to assist the Educational Specialist, in classroom and therapeutic activities for ages birth to 36 months, in the Bright Beginnings program. Requires High School Diploma or equivalent with experience in Child Development, relevant experience with young children and families desired, indicating the possession of essential knowledge, skills and abilities. Certified or eligible for certification in basic cardio-pulmonary resuscitation (CPR) for infants, children, and adults.

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Intellectual Disabilities Residential Counselor

This position is responsible for providing support, assessment, and training in independent living skills for individuals receiving services deemed eligible for Intellectual Disabilities Supported Living Services. Position involves working 5 to 25 hours per week with preference given to candidates with experience writing service plans and documentation.

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Intellectual Disabilities Respite Care Provider

This position is responsible to provide respite and relief to primary caregivers for individuals with intellectual disabilities, by caring for basic supervision needs of the individual in the individual's home or community. Services are by previous arrangement with the family or their representative and may include social and recreational activities, all with prior approval of the individual, family or family representative. Position involves working 5 to 25 hours per week with preference given to candidates with experience writing service plans and documentation.

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Intellectual Disability and Development Disability Case Manager

Four full time positions to serve individuals in our catchment area and possibly throughout the Commonwealth. Develops, implements and reviews service plans, working with community resources to meet client needs; and maintains client records. Incumbent should be experienced with working with individuals throughout the life span. Requires Bachelor degree earned from an accredited college or university in relevant human services field plus at least one-year experience working with adults to meet Qualified Mental Health Professional (QMHP) and Qualified Intellectual Disability Professional (QIDP) according to DMAS requirements also required.

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Mental Health Worker

Full time position based in Warren County and responsible for performing diagnostic assessments when a behavioral health need is identified; making recommendations for treatment and, where appropriate, provide effective treatment services for identified individuals; refer to and coordinate services with Rappahannock/Shenandoah/Warren Regional Jail (RSW) contracted physicians and psychiatrists; assessing crisis situations with jail staff either face to face or via telephone, including provisions for after-hours calls; assuring aftercare through the use of community based resources to ensure that service needs are met upon release; and maintaining timely and professional relationships and communications between Northwestern Community Services and RSW. Requires Master's degree in relevant field with three years of experience in working with individuals with behavioral health diagnoses and crisis intervention. Virginia licensed eligible (LMHP-e) or Virginia licensure preferred (LPC or LCSW) preferred.

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Nurse Practitioner

The incumbent in this position is responsible for medication evaluation and management to a range of clients having psychiatric/mental health and substance abuse disorders under the supervision of consulting psychiatrist(s). The position also provides evaluation, treatment and discharge planning services for consumers in psychiatric facilities and those being diverted from state hospital admissions. Qualifications: Licensure in Virginia as a Nurse Practitioner, specializing in Adult Psychiatric and Mental Health. Current prescriptive authority required; ANCC PMHNP certification preferred. Minimum of 2 years experience working with persons who have serious mental illness and substance abuse disorders.

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PACT Lead Nurse - RN

Full time position will provide in-home services to clients with severe and persistent mental illness. Position is responsible for meeting the nursing service needs of agency consumers by providing competent standards of care in direct and indirect care roles. The RN will collaborate with other PACT members to complete comprehensive client assessment through effective interviewing, behavioral observations and mental health assessments in order to reach sound conclusions and plan appropriate interventions with the consumer. The RN will combine biopsychosocial knowledge and psychopharmacological competency to identify actual and potential health problems. The RN will prioritize needs and treatment approaches to ensure appropriate delivery of care. The RN will coordinate care with physicians, nurse practitioners, and other agency and external service providers as required. This position involves shift coverage for PACT Team, including morning and evening hours, as well as rotating on-call duty overnights and holidays. Requires graduation from an accredited nursing program and licensed as a registered nurse in the State of Virginia with experience in psychiatric nursing or combination of education and experience, which insures the knowledge, skills, and abilities required for the position. Current Basic Cardiac Life Support Certificate or eligibility to be obtained.

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Peer Recovery Specialist

Full time position based in the Winchester area. Provides non-clinical, person centered, strengths based support to adults with substance use disorders in a substance abuse program. Candidate must have a high school diploma, GED, or High School equivalency, affirm having one year of recovery from substance use, and 500 hours experience in a recovery environment. Candidate must live in Virginia. Preference for certified peer support specialist.

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PRN Van Driver

On call, substitute positions for a psychosocial rehabilitation program serving clients with long- term mental illness. Responsible for driving an agency van to provide transportation for members to and from the program based in New Market, VA. May also be required to drive to other program sponsored outings.

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PRN Van Driver

On call, substitute position for a psychosocial rehabilitation program serving clients with long- term mental illness. Responsible for driving an agency van to provide transportation for members to and from the program based in Winchester, Va. May also be required to drive to other program sponsored outings.

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Psychiatrist

Full time position based in our Shenandoah County Adult Regional Center in Woodstock, VA. The incumbent in this position is responsible for providing psychotherapy and medication evaluation and management to a range of clients having mental illness, intellectual disabilities, and substance abuse disorders. The position also provides evaluation, treatment planning and discharge planning services for consumers in psychiatric facilities and those being diverted from state hospital admissions. Requires Licensure in Virginia as a Medical Doctor or Doctor of Osteopathy (Board Certified or Board Eligible) with a minimum of two years experience working with persons who have serious mental illness, intellectual disabilities, and/or substance abuse disorders or a combination of licensure, education and experience demonstrating ability to effectively perform essential job functions. Possession of unrestricted Drug Enforcement Administration (DEA) Certificate.

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Reimbursement Technician

Full time position based in Front Royal. Works as part of the Reimbursement Department team and duties include accounts receivable activities related to third party billing and collection, as well as client billing and aging. Provides reimbursement related assistance and guidance to other Reimbursement team members and program Office Managers and support staff. Requires combination of education, training and experience indicating ability to effectively perform essential job functions. Must have people and problem-solving skills to assist and support clients with severe and persistent mental illnesses and their families.

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Residential Counselor

Hourly positions responsible for providing support, monitoring, and direct observation and oversight to residents with serious mental illness residing at the 200 N. Royal Avenue Facility. Requires incumbent to have a combination of education, experience, and training indicating the possession of essential knowledge, skills, and abilities. Individual must be willing to transport consumers in an agency vehicle to various activities. Position requires possession of a valid Driver's License and a good driving record.

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Secretary/Receptionist

hourly position based in the Winchester area with minimum of two days per week. Some evening hours may be required. Potential of being on call for other clinics in Woodstock, Front Royal and Luray as needed. The incumbent of this position provides clerical/secretarial support for behavioral health providers within the Winchester area through performing a variety of tasks including, but not limited to: front desk and telephone reception; fee collection and posting; preparation of typed materials; electronic client file maintenance; and appointment scheduling. Requires a combination of training and experience demonstrating ability to perform essential job functions.

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Substance Abuse Case Manager

Full time position based in the Winchester area. Responsible for managing an assigned caseload of adults diagnosed with substance use disorders. The incumbent is responsible for assessing client needs, developing, implementing and reviewing service plans, and working with NWCS staff and other community resources in meeting/achieving client service needs. A bachelor's degree earned from an accredited college or university in relevant human services and at least one years experience working with clients with substance use disorders to meet the status of Qualified Mental Health Professional (QMHP) according to DMAS requirements also required. Must be able to provide own transportation as necessary to perform job duties.

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Substance Abuse Therapist

Full time position based in the Winchester area. Responsible for performing diagnostic assessments, developing treatment plans, and providing direct treatment services for adults experiencing substance use disorders through individual, group, and family therapy as well as Intensive Outpatient Programs (IOP) in a substance use continuum of care modality. A licensed (LPC or LCSW) therapist with an advanced educational degree in a relevant human services field with experience working with clients with substance use disorders in a clinical setting and a combination of education, experience, and training indicating the possession of the essential knowledge, skills, and abilities.

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